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Repair Services

MCIS offers you the benefit and convenience of two-way radio repair for both handheld portable radios and mobile radios. Why our two-way radio repair program is so popular:

Flat rate pricing for mobile or handheld two-way radio repair
Free Return Shipping from our two-way radio repair facility
Quick turnaround
No need to wait for an estimate
You will receive the total cost of the repair upfront
No surprises! No extra charges for parts or shipping

Completing the form below and receive a confirmation email, please print the email confirmation and place it in the box with your equipment, then simply ship your package to the address below. Use a shipping company that will give you a tracking number.

Mission Critical Information Systems
22600 Lambert St Ste 710
Lake Forest, CA 92630







Flate Rate Repair Pricing


DeviceFlat Rate
BPR40, CP110, CP100, VL50, Vertex VX Series, Kenwood Basic Analog Models$110
CP185, CP200, CP200d, SL300, PR400, HT750, CM200, CM300, Vertex EVX Series, Kenwood Mid-Tier Analog/Digital Models $160
XPR3300/3300e, XPR3500/3500e, XPR6350, XPR6550, XPR7350/7350e, XPR7550/7550e, XPR2500, XPR4500, XPR5350/5350e, XPR5550/5550e, Kenwood High-Tier Digital Models $245
XPR8300, XPR8400, SLR7500$850
XTS2000, XTS5000$440
APX6000, APX7000, APX8000, APX6500, APX7500, APX8500$485
Engraving 1 - 5 Units$45
Engraving 6 - 25 Units$40
Engraving 26 - 100 Units$30
Engraving 101+ Units$25

Flat Rate Radio price includes:
Parts, labor, repair, and return shipping charges (Radio Housing is not included)
Test, tune, align and sanitize radio
Reconditioning and analyzing the radio battery if you include it with your handheld radios
An evaluation fee of $35 will be included in the flat rate repair cost unless your radio is found to be unrepairable then $35 is all you will be charged

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When estimated repair charges exceed these limits, we will contact you for authorization