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Our Approach and Service Offering

Traditionally, the role of the Authorized Service Provider has been to implement basic technology requirements as given to them by project technology and process leads. We believe this role is changing as technology becomes more expansive, integrated and complex. Today’s Service Provider must be more knowledgeable, not only about how the system operates, but also about the options available to further streamline business processes to significantly benefit from the available technologies. Today’s Service Provider must also be prepared to work with new and emerging technologies in order to deliver fully integrated solutions to the customer. They must understand the cost/benefit equation related to these decisions, and be capable of advising customers on the optimal decision based on price as well as requirements.

System Design

MCIS System Design service is a complete package that covers all of your communications needs, from two-way radio to wireless broadband. This service includes an analysis of the communications within your organization, including peak hour optimization, in-building coverage, range, and capacity. MCIS will assess your needs, design your communications system in conjunction with any existing system, and implement it for your organization.

Systems include but are not limited to:

  • Conventional Two-Way Radio Systems
  • Trunked Two-Way Radio Systems
  • Wireless Broadband Systems for High-speed Connection and Security
  • Large or Small Scale Rental Systems for Special Events

To ensure peak performance from your two-way radio or wireless broadband system, ask about MCIS's system optimization procedure. If it seems like your system is not running as smoothly as when it was first installed, that's probably because it isn't. Much like automobiles, radio systems require evaluations and checkups the longer they are in use. Our team of skilled technicians is trained to quickly evaluate any system for problems in programming, equipment, or positioning to get your system running at peak efficiency.

Project Management

We believe MCIS is in a unique position to deliver outstanding customer service. We have the project management and system implementation experience to deliver service that meets the transforming role of the service provider.

Our project management approach centers on the following fundamentals:

  • Project Administration
  • Status Reporting
  • Document Management
  • Issue Tracking
  • Test Management

Our system implementation framework is organized around the following primary phases:

  • Assessment
  • Requirements Gathering and Design
  • Implementation
  • Continuous Improvement and Knowledge Transfer

We tailor our approach to each specific engagement based on customer priority, timing and overall costs.

At MCIS, we focus on your needs and your business requirements. It is our goal to build long term relations with our customers, helping to select, design and implement the right tools for their individual needs. Our success depends on your success.

Call us today to speak with an Authorized Communications Representative who can help you discover the best communications systems for your needs.


We offer both on-site and in-field installations to our local customers. Our installation team has experience in performing every type of one way and two-way wireless installations. They are capable of performing all types of installations from simple "dash mount mobile" installations to the most complex Mobile Data, Paging, SMR, PCS and Digitally Encrypted systems.

Our quality is unsurpassed and we stand behind every installation we perform.

High quality, on time installations at your place or ours!